Insurance Job 6 Step Process

At Colco Roof, we’ve streamlined the roof insurance claim process to make restoring your property stress-free and straightforward. Here’s how we work with you every step of the way:

1. Free Property Inspection

One of our trained inspectors will arrive at your scheduled time to perform a detailed roof and exterior inspection—completely free of charge. If a roof insurance claim is needed, we’ll provide you with a clear and accurate estimate.

2. Meet with Your Insurance Adjuster

We’ll coordinate with your insurance company’s adjuster, advocating on your behalf to ensure all damages are documented and included in the scope of loss.

3. Secure a Fair Settlement

Initial insurance estimates often miss key details. We’ll negotiate directly with your insurance company to ensure all necessary repairs are covered, so you’re not left with unexpected expenses after your roof insurance claim.

4. Restore Your Property

As a Licensed General Contractor, we handle every aspect of your exterior restoration. From roofing to other repairs, you’ll work with one trusted company instead of juggling multiple contractors.

5. Complete and Close the Claim

We’ll take care of the final paperwork with your insurance and mortgage company, ensuring all additional items are billed accurately. The only out-of-pocket expense for you will be your deductible for the roof insurance claim.

6. Ensure Your Satisfaction

Before we collect final payment, you’ll complete a satisfaction survey to confirm you’re 100% happy with the results. We don’t consider the job done until you do. Your satisfaction is our goal in every roof insurance claim.

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Filing a Claim/ Adjuster Communication

Storm damage claims are different from other types of property damage claims. Storm damage results from an act of nature, meaning that you could have done nothing to prevent the damage. These type of claims are generally figured into your local area rate and so will be included in the cost of your premium regardless of whether you make a claim. These claims generally won’t affect your individual insurance rate.

You must call in your claim. The following is a list of things to communicate to your claims adjuster. We have found that clear and deliberate communication of these items by the homeowner will increase the odds your adjuster will approve your damage claim:

There was a hail and wind storm in your area

You believe the storm damaged your home

You contacted a contractor with your concerns

Your contractor confirmed you have storm damage

Your neighbors have had damage claims approved

You are concerned that your roof will leak

Let them know if your roof is currently leaking

Show them any interior and exterior leak damage

You believe the leaking is a result of storm damage

Let them know if you are planning to sell the home

Let them know if you are planning to install solar

Do not mention anything substandard about your roof, other than the fact that it has been damaged by a storm.

To get started, schedule an inspection. Colco Roof looks forward to helping you through the roof insurance claim process!